Job Requisition Number: 26316. Berkeley Regional Services (BRS) is comprised of six (6) Regions which provide services to specific 'groupings/clusters' of schools, colleges, and organized research units (5 academic, 1 all other). This regional approach to providing administrative services is intended to improve service quality by re-establishing personal connections and to develop more local expertise. Berkeley Regional Services (BRS) also provides central services to campus in the areas of: •Onboarding for newly hired employees •Benefits and Leaves support •Visas support •Records Management
Client Relations through our call center and case management system •Responds to client inquiries with heightened response expectations. •Applies professional HR concepts when counseling employees concerning work-related issues of low to moderate scope and complexity. •Consults with Generalists and CSS managers when working on non-routine issues of complex or sensitive nature. •Works with Generalist group to resolve routine employee relations issues. May draft counseling memos. •Conducts exit interviews as required.
Satellite Office Management •Staffs satellite locations and manages operations of the satellite locations •Responsibilities include completing new hire packets with new employees and explaining University policies. •Provides benefits counseling.
Benefits Coordination/Liaison •May provide analyses for human resources issues that are intermediate in scope involving employee benefits. •May develop the content of benefits orientation and conducts regular sessions when required. •Provides benefits counseling to employees and serves as a liaison with the Benefits Office.
Special Projects and Support •Provides project support for managers and HR Generalist 3 and 4 staff •Conducts HR trends analyses and helps develop resulting recommendations. •Coordinates HR processes within the HR Center and looks for creative possibilities for continuous improvement of day-to-day operations of the HR Center •Runs reports for clients upon request •Other duties as assigned •Professional Development•Ability to provide exceptional customer service in high volume, fast-paced, professional environment •Has working knowledge of various areas of HR. •Knowledge of applicable state and federal laws and regulations •Knowledge of basic relevant union/labor contracts •Analytical skills to conduct analysis and develop recommendations •Demonstrated organizational skills and problem-solving skills •Experience working in a Talent Acquisition System and HRIS systems such as Peoplesoft or Oracle •Proficient in communicating clearly and effectively verbally and in writing and in integrating information in the completion of assignments •Demonstrated ability to handle difficult or volatile situations/individuals effectively. •Possess a high degree of political acumen and awareness •Proven experience exercising strong communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing •Strong organizational skills and ability to multi-task with demanding time frames. •Must possess ability to work rapidly and accurately with pressure of competing deadlines and frequent interruptions in a fast-paced, constantly changing environment. •Must be able to lift 15-20 pounds
Education/Training: •Bachelor’s degree in related area and/or equivalent experience/training equal to 2-3 years of experience in human resources.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.